Broker Rate Requests Lunetms Orbit

Handling broker rate requests without burning out your team

Every freight broker knows the drill. A shipper sends a load. You need a rate. You fire off requests to a handful of carriers. Some reply in minutes. Others take hours. A few never respond at all. Meanwhile the customer is waiting, and the market is moving. Broker rate requests are the heartbeat of spot quoting, but they can also be the bottleneck that keeps your team stuck on the phone or refreshing an email inbox. I have spent years inside brokerages and carrier dispatch